Are You Missing Facebook Content?

During a recent conference call for a consulting project I’m working on, someone asked why he wasn’t seeing Facebook updates in his News Feed for a business page he had liked.  He assumed (as most do) that by simply liking the page he’d automatically see their posts.  It’s a great question and one that has two answers!

The first answer has to do with Facebook’s complicated and relatively secretive algorithm.   The easiest way to see more content from a business page you’ve liked is to engage with their posts (like, comment and/or share).  The more you engage with their content, the more Facebook will show you their content in your News Feed.

The second method is also easy but not as obvious to many users.  In just three steps, you can ensure you’ll see posts from a Facebook page you’ve liked!

1. If you go back through your Facebook News Feed, “hover” your mouse over the logo or name in the News Feed. It will bring up a box that will show the cover image, how many/which friends also like the site, and there will be 3 buttons (Liked, Following, Message).
2. Hover your mouse over the Liked button within that box and it will drop down a menu (Get notifications, Add to Interest Lists, Unlike).
3. Click on “Get notifications” and you’ll be sure to see all postings from that page regardless of Facebook’s complex algorithm that computes what it thinks you want to see!

I’ve included a screen shot that shows what this box and drop-down menu looks like. You can do this for any page you’ve liked on Facebook and if you ever change your mind about a page, simply un-click this preference setting (or even unlike the page entirely).

If you’re unable to locate a previous post for the page in your News Feed, you can go directly to the Facebook page for the company by conducting a search.  Once on their page, hovering over the “Liked” button (“Liked” button is immediately below the cover photo) will give you the same drop-down menu mentioned in Step 2 above.

Of course, Facebook changes their site features and settings frequently and their mobile apps work differently than the main site.  I hope this helps you with your Facebook experience.  If you’re wondering about filtering content in your News Feed for friends, I’ve written about that in this post.

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